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Techiegist

IT support for individuals & small businesses in the UK

Your IT problems, solved with confidence.

Desktop support, Microsoft 365 administration and practical cybersecurity assistance for individuals and growing businesses.

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  • Windows & desktop support
  • Microsoft 365 administration
  • Practical cybersecurity
Illustration of a laptop connected to cloud services and a security shield

Services

Practical IT support, from the desktop to the cloud

Whether it is a single laptop or a small team on Microsoft 365, Techiegist helps you fix problems, manage systems and stay secure.

  • Technician typing at a desk with a Windows desktop monitor and laptop

    Desktop & Windows support

    Help with Windows 10 and 11 set-up, updates, performance issues, user profiles and everyday desktop problems.

    • New PC set-up
    • Windows updates & drivers
    • Slow or unstable PCs
  • Technician using a precision screwdriver on an open laptop motherboard

    Hardware & software troubleshooting

    Methodical diagnosis of hardware faults, peripherals, printers and application issues — with clear explanations of what went wrong.

    • Hardware diagnostics
    • Printer & peripheral issues
    • Application errors
  • IT support specialist wearing a headset, helping a customer remotely from a laptop

    Remote IT support

    Secure remote sessions to resolve many issues without a site visit, so you can get back to work sooner.

    • Screen-share troubleshooting
    • Software installs
    • Configuration changes
  • Small business team collaborating around a laptop and tablet in a bright office

    Microsoft 365 & Exchange Online

    Mailbox, licence and user management, shared mailboxes, Teams and OneDrive set-up, and email delivery troubleshooting.

    • Mailbox & licence admin
    • Shared mailboxes & aliases
    • Email delivery issues
  • Person signing in on a laptop while approving a multi-factor prompt on their phone

    Active Directory & Entra ID

    User and group administration, password and MFA resets, and sensible identity hygiene across on-premises and cloud directories.

    • Users, groups & roles
    • MFA & password resets
    • Access reviews
  • Row of company laptops, tablets and phones on a desk ready for enrolment

    Intune & endpoint management

    Device enrolment, compliance policies, app deployment and configuration profiles to keep your devices consistent and managed.

    • Device enrolment
    • Compliance policies
    • App deployment
  • Laptop on a desk with a glowing padlock shield representing account security

    Practical cybersecurity guidance

    Straightforward, proportionate advice on securing accounts, devices and data — focused on the steps that matter most for small teams.

    • Account & MFA hardening
    • Phishing awareness
    • Backup & update checks
  • Network switch in an office rack with neatly organised blue ethernet cables

    Network & connectivity

    Help with Wi-Fi, routers, cabling and VPN access so your devices connect reliably at home or in the office.

    • Wi-Fi & router set-up
    • Connectivity issues
    • VPN access
  • Technician unboxing a new laptop beside a checklist and documentation notebook

    IT setup & documentation

    New starter and device set-up, plus clear records of your accounts, devices and settings so nothing gets lost.

    • New starter set-up
    • Device & account records
    • Handover notes

Not sure which service you need?

Describe the problem and Techiegist will point you in the right direction.

Describe your issue

Martin Udechukwu

Founder, Techiegist

  • MSc CybersecurityUniversity of Derby
  • BSc Computer ScienceUndergraduate degree
  • Hands-on IT supportPractical, real-world experience

About

Meet Martin, the founder behind Techiegist

Techiegist was founded by Martin Udechukwu to give individuals and small businesses in the UK access to dependable, jargon-free IT support.

Martin holds a BSc in Computer Science and an MSc in Cybersecurity from the University of Derby. Alongside his academic background, he brings practical IT support experience — troubleshooting desktops, administering Microsoft 365 and identity services, and helping people work more securely.

The aim is simple: solve the problem properly, explain it clearly, and leave your technology a little more secure than it was before.

Talk to Martin

Why Techiegist

IT support that is clear, practical and secure

Good IT support is about more than fixing things. It is about trust, communication and making sensible decisions on your behalf.

  • Clear communication

    Plain-English explanations of the problem, the fix and any next steps — no jargon, no guesswork.

  • Practical troubleshooting

    A structured, evidence-led approach that finds the root cause rather than applying quick patches.

  • Customer-focused support

    Support shaped around how you work, whether you are an individual at home or a growing small business.

  • Security-conscious IT

    Every change is made with security in mind, so solving one problem never quietly creates another.

The Techiegist approach

  1. ListenUnderstand the problem and how it affects you.
  2. DiagnoseInvestigate methodically to find the root cause.
  3. ResolveApply a secure, lasting fix — and explain it.

Projects & resources

IT projects, troubleshooting guides and security checklists

A growing library of hands-on work and practical resources. Items marked “Demo project” are illustrative examples showing the kind of content that will be published here.

  • ChecklistDemo project

    Microsoft 365 security baseline for small businesses

    A starting checklist for tightening a small Microsoft 365 tenant without disrupting day-to-day work.

    • Microsoft 365
    • Entra ID
    • Security
  • GuideDemo project

    Troubleshooting a slow Windows 11 PC

    A step-by-step guide to finding out why a Windows PC is slow, from start-up apps to disk health.

    • Windows 11
    • Performance
    • Troubleshooting
  • ProjectDemo project

    Intune device enrolment lab

    A test environment demonstrating Windows Autopilot enrolment, compliance policies and app deployment.

    • Intune
    • Autopilot
    • Endpoint
  • ChecklistDemo project

    Home and remote-worker cybersecurity checklist

    Practical, low-cost steps to secure a home office, personal devices and online accounts.

    • Cybersecurity
    • Remote work
    • Individuals
  • ProjectDemo project

    Hybrid identity lab: Active Directory to Entra ID

    A lab environment synchronising an on-premises Active Directory with Entra ID using Entra Connect.

    • Active Directory
    • Entra ID
    • Hybrid
  • GuideDemo project

    Fixing email delivery issues in Exchange Online

    How to trace missing or bounced emails and check SPF, DKIM and DMARC records.

    • Exchange Online
    • Email
    • DNS

Demo projects are examples for illustration only and do not represent client work. Genuine projects and resources will be added as they are published.

Contact

Let’s get your IT sorted

Tell Techiegist about the issue you are facing or the support you need. You will receive a reply by email to discuss next steps.

  • Emailinfo@techiegist.co.uk
  • Service areaServing individuals and small businesses across the UKRemote support available
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